Monday, April 21, 2008
MARKETING MANAGER
Keyon Communications is currently seeking a dynamic and energetic candidate to join our team as Marketing Manager. We currently have a great opportunity in Omaha for a highly motivated, hands-on professional to manage assigned products including market research, vendor relationships, product planning, development and implementation, and to coordinate sales and marketing strategies, objectives and programs. Position reports to the Vice President of Marketing.
Candidates must have proven success coordinating marketing campaigns and projects exhibiting excellent organization skills, a sales mentality and attention to detail while meeting or exceeding required deadlines. Exceptional interpersonal skills, a professional manner and well developed computer, written and verbal skills, a must. A BA/BS degree in marketing or similar discipline is ideal in addition to 3 to 5 year’s relevant experience, preferably with similar internet, cable television, phone and/or satellite television products. Some travel may be required. Interested candidates can send their resume to Rory Erchul at rerchul@keyon.com . EOE.
posted by KeyOn Communications at
Tuesday, December 4, 2007
OPERATION, ADMINISTRATIVE SUPPORT SPECIALIST
KeyOn Communications currently has an opening for an Operation, Administrative Support Specialist. This individual will primarily be responsible for providing administrative support for the Customer Solutions Center Technical and Sales staff.
Responsibilities:
Data Entry of sales contract informationScanning and Faxing of documentsCalling customers regarding shut-off noticesCompleting reports in Excel formatOther duties as assignedQualifications:
- Minimum two years Administrative experience
- Two year Associate degree (preferred)
- Familiar with all Microsoft Office programs, including Excel
- Ability to meet deadlines
- Self-starter
- Minimum typing speed 40 wpm
Position is located in Omaha, Nebraska
posted by KeyOn Communications at
SUPERVISOR, CUSTOMER SOLUTION CENTER SALES/TECHNICAL SUPPORT
KeyOn currently has an opening for a Supervisor, Customer Solution Center. This individual will primarily be responsible for directing the activities of the Customer Solutions team in regard to productivity, quality management and staff development. Mentors Customer Solution Specialist for both sales and technical support. Monitors call quality in effort to provide industry best customer care. Resolves exceptions, processes internal and external reports, assist with scheduling and maintaining Solution Center staffing, supports the implementation of new projects, addresses incoming calls and concerns, and handles escalated calls as needed. Communicates and updates company policies and procedures with the team.
Responsibilities:
- Provides Technical support to customers
- Assures team's ability to process work as received within production and quality standards by regularly monitoring calls, setting goals and providing performance planning as necessary
- Effectively delegates and distributes work to the team
- Responsible for maintaining adequate coverage for client projects through effective scheduling and vacation coverage
- Responsible for monitoring equipment and telephone functionality, and the prompt notification of management and technical personnel during equipment failures
- Responsible for ensuring the highest level of customer satisfaction
Qualifications: - Three - five years management experience, specifically in an inbound call center environment
- Experience in Customer Service and/or Technical Support is a requirement
- Minimum Two year associate degree (preferred)
- Experience working with Telephony and Scheduling software
- Experience with MS Office
Position is located in Omaha, Nebraska
posted by KeyOn Communications at
Friday, July 27, 2007
Now seeking the best for our growing enterprise
KeyOn Communications is always seeking the best and brightest talent to join our growing team. If you're interested in a career with KeyOn, please email your resume to careers@keyon.com with the following in the subject line: Resume Submission.
We also recommend that you subscribe to our email alert in order to be the first to know about new opportunities with KeyOn.
Thank you for your interest in KeyOn Communications.
posted by KeyOn Communications at
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